JivoChat live chat Agent PrestaShop integration

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php, html, css, smarty

JivoChat is a fast, easy way to connect with your website visitors.

Multi-channel Live chat

Unlike other live chat apps on the Digital Market, Jivo is multi-channel.
It means live chats on your web store, chat clients on Facebook, messages to your company’s email address, and calls to a phone number in any country – all go to one convenient JivoChat live chat plugin.
Everything is in one place: your messages and chat history can be found in one inbox so there’s no need to sign up for multiple communication tools
Email: Redirect emails from your company’s address (like support@mycompany.com) to the JivoChat Inbox – your team will reply faster and no message will ever be missed.
Access Facebook: Have live chat on Facebook easily without needing to log in or open a new tab.

Live chat PrestaShop free module

Chat with visitors on your website with a jivo chat plugin.

To make JivoChat integration super easy to set up in a PrestaShop-based website, you've provided a super handy integration plugin that'll handle all the setup for you, so you never have to touch a line of PrestaShop code! Here, we'll walk you through all the steps needed to get JivoChat on your website.

Once the JivoChat Chat plugin is installed, registration is automatic. Inside the settings panel for JivoChat plugin, just paste your widget ID into the form and hit Save. Tada! You're done installing JivoChat on your website.


Chat Features

  • Easy to install.
  • The forever-free basic version available for up to 5 agents
  • Visitors can expand the chatbox on your website to start chatting.
  • You can receive a push notification to your iPhone, iPad, Android, PC, and Mac when someone wants to chat.
  • See helpful information about each visitor: (in pro account only) How long they've been on your site, current page, what city they are in, etc.
  • Select Chat window language in Jivochat account 
  • The forever-free basic version available for up to 5 agents and reasonable price of Professional version
  • You probably get a lot more traffic than you realize, but customers often leave after getting confused and you're none the wiser. JivoChat helps you engage those customers before they leave. You'll see increased customer satisfaction and find out what the pain points of your website are.
  • Live chat PRO features: forever chat history, customer locations data, auto-translate

Additional Features

  • Available integration with Viber messenger. With this integration, your agents will be able to receive messages directly from Viber public accounts into the Jivochat agent's app.
  • option to integrate JivoChat chat with Telegram
  • Connect your Facebook page with JivoChat and reply to incoming messages as fast as you do it on your website!

Server Requirements

  • PHP 5.6, 7+

Changelog

Version 1.0.0
Release on addons prestashop marketplace
Version 2.0.0
Removed: delay

Added: script load refactoring

Removed: actionFrontControllerSetMedia hook

Added: displayBeforeBodyClosingTag hook
Version 2.0.1
Fix: installation

Software & Version required PrestaShop 1.6-1.7
Product version 2.0.2
Type Communication
Tags chat, live chat, analytics, viber, telegram, message, facebook messenger

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