Be a step closer to your customers
An abantecart website without a chat is like a brick-and-mortar store without a shop assistant. Start a conversation with your visitors and turn them into happy customers.
Faster than email, more convenient than a phone.
Smart live chat for your online store
Communicate in a way that comes most naturally for people. Smartsupp chat enables you to engage in personal conversations with your abantecart customers and build a long-term relationship with them.
Mobile app
Do you want to stay close to your customers no matter where you are? Download Smartsupp app to your phone, it will notify you about any incoming messages from your customers. The app is available for both Android and iOS.
Chat tuning
Customize the look and feel of your chat to match your brand and website design. You can also activate pre-chat form and other chatbox options.
Customize the chat bar & chatbox with your text and company logo
Features
- Easy to install an extension.
- Register free version with premium features available on demand.
- Hide on the mobile setting.
- Display or hide privacy notice in chatbox.
- Visitors can expand the chatbox on your website to start chatting.
- You can receive push notifications to your iPhone, iPad, Android, PC, and Mac browsers when someone wants to chat.
- See helpful information about each visitor
- Select Chat window language in the Smartsupp account
Take advantage of advanced chat features
Automatic messages
Engage your visitors with automatic messages and increase your conversion rates. For example, every visitor looking at a Canon D50 camera can receive a message saying, "Hey, I see you're looking at the Canon D50. Can I help?".
Detailed visitor info
See your abante cart customer's useful details in Smartsupp while chatting with him.
Video recordings
Watch customer's journey on your website like a movie. You can see what pages the visitor browsed, his mouse movement and where he clicked. It's great to understand the behavior of your customers.
Changelog
Version 1.0.0
Initial
Version 1.0.1
Added: customer email and name
Added: Send copy of chat conversation setting
Notifications
Follow to receive notifications about extension updates: https://flagon.digital/profile/natani
Software & Version required | Abantecart |
Product version | 1.0.2 |
Type | Communication |
Tags | live chat, chat, message, conversations, customers |
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