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A Huge Improvement to Magento Live Chat Experience. Chat with your Magento customers through the on site-chat or Messages App on their iPhone, Facebook, Viber or telegram. Ensure that each party is notified of responses via push notifications. JivoChat helps you to focus on clients, not the tools: engage visitors via live chat, Facebook, phone calls, via team email, Apple Business Chat or WhatsApp in a single powerful app, keeping things organized and auditable.
Agents receive all Magento site chats, emails, and calls in one Jivo app, so no more time-consuming fumbling between different windows. The result? Efficient client/agent communication, less distraction, and all the necessary tools to provide exceptional customer support.
Viber recently launched the possibility for you to create public accounts, also known as business accounts. With this functionality, you can have a channel of communication with your customers where they can ask questions and still send messages directly to those who follow your Magento company.
A billion new customers are waiting for you on Facebook! Reply to incoming messages from Facebook, your website, calls, and emails – inside one app. You don't have to switch between different windows to reply to all your Magento customers anymore.
Receive emails from clients directly to your JivoChat inbox and respond to them as quickly as chats! Enable email forwarding from your magento's email address to Jivo Chat and your team will receive emails and chats in a single inbox with access to all JivoChat productivity features.
Step by step Magento 2 module installation process
Magento acl.xml fix
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